Tendio delivers intelligent workflow automation that connects your systems, surfaces critical insights, and keeps your team and families informed - automatically.
Managed service. AU-hosted. No IT team required.
Across rosters, timesheets, invoices, payroll, and family communications, your team is spending hours each week on reconciliation and manual follow-up - work that can be automated, freeing your people to focus on care.
Discrepancies between planned and delivered hours go unnoticed until they become payroll or billing errors.
Families want to know their loved one was seen on time. Manual calls and messages don't scale as your client base grows.
Support at Home clients risk exhausting their quarterly budgets without warning - creating compliance and relationship risk.
Rostering, payroll, billing and care planning tools don't talk to each other. Your team fills the gaps manually, every day.
Every Tendio solution is scoped and configured to meet the specific needs of your organisation - your systems, your workflows, your data. The examples below are a sample of what we have built. If you have a challenge that isn't listed here, get in touch - chances are we can build it.
WSR monitors your workforce data across each processing cycle and alerts your finance team when variances breach acceptable thresholds - helping you catch discrepancies before they become payroll errors or billing disputes. Designed around the realities of care operations, where timesheets are processed fortnightly and invoices are typically reconciled at the start of each month for the prior period.
AFC sends timely, personalised notifications to family members and emergency contacts - without your coordinators lifting a finger. Build trust and reduce inbound calls.
With the Support at Home program delivering quarterly budgets across 8 classification levels, tracking spend in real time is no longer optional. The Budget Tracker gives coordinators and clients full visibility - automatically.
Tendio is a fully managed service. We handle the setup, hosting, and maintenance - you just use it.
We understand your systems, workflows, and pain points in a single call.
We connect Tendio to your existing care, payroll and billing systems.
We validate every workflow against your real data before going live.
Your team starts receiving automated alerts and reports - no training required.
We monitor, maintain, and adapt your workflows as your needs change.
Tendio is not a generic automation tool reskinned for healthcare. It is built specifically for the compliance, data, and operational realities of Australian aged care and home care.
All data is processed and stored in Australia. Fully compliant with Australian Privacy Principles and aged care data sovereignty requirements.
Workflows are designed with aged care regulation in mind - Support at Home program rules, reporting obligations, and privacy requirements baked in.
AlayaCare, ShiftCare, FlowLogic, Xero, MYOB, Employment Hero and more. No system replacement - automation sits on top of what you already use.
No IT team needed. We host, monitor, and maintain everything. You get the outcomes - without the overhead of managing another platform.
Where appropriate, Tendio uses AI to surface context, recommend actions, and generate communications - always with human review before action.
Whether you support 50 clients or 5,000, Tendio scales without adding headcount. Built for mid-to-large providers with complex operations.
Get in touch to discuss how Tendio can be configured for your organisation. No lock-in, no long sales process.
Book a Discovery Call hello@tendio.com.au